Practice information

Opening hours

Monday 8:00am - 5:15pm
Tuesday 8:00am - 6:15pm
Wednesday 8:00am - 5:15pm
Thursday 8:00am - 6:15pm
Friday 8:00am - 1:15pm
Saturday Closed
Sunday Closed

 

Emergency Care

Patients of the practice who have a dental emergency when the surgery is closed should telephone 01733 370331. A recorded message will give details of the on-call dentist.

During opening hours please call the practice first thing in the morning to arrange an emergency appointment with your dentist.

 

Payment options

We take all credit/debit cards and cash.

We also offer interest-free credit to enable patients to spread the cost of treatments costing more than £250 over 12 months.

This is subject to status, more details are available on request.

 

Cancellation of Appointment/ Failure to Attend

If you are not able to keep your appointment please give us at least 24 hours notice.  This will enable us to offer the time to someone who may need it urgently.  Less than 24 hours notice will result in a charge being made to your account.  Please ring the practice on 01733 370331.

Failure to attend or cancel an appointment in time, will result in a charge being made to your account. The charge must be paid in full before another appointment will be made. All other pre-booked appointments will be cancelled.

 

Disabled access

Disabled patient access is extremely important to us. Since the dental practice has been purpose built, this has been factored into the design of the building as a high priority. The entire practice is at ground level and all the facilities in the practice have been designed to make your visit as comfortable and convenient as possible.

As we regard every patient as unique, should you have any extra special requirements, please contact the practice prior to your first visit so that we can meet them.

 

Our dentists

Christopher Sprinz BDS 1982 (South Africa) - GDC number 59223

Christian Hoffmann BChD 1980 (South Africa) - GDC number 54389

Pieter Carstens BChD 1981 (South Africa) - GDC number 55487

Farah Jamal BDS 1988 (Bristol England) - GDC number 63765

Sylvia Krafft Dent 2002 (Cologne Germany) - GDC number 174528

 

Our nurses

Tracey Martin registered with the GDC under experience - GDC number 113046

Caroline Wyld National Certificate England - GDC number 124529

Amy Gilham NVQ level 3 England - GDC number 219510

Karen Goodacre National Certificate England - GDC number 113028

 

Our dental professionals are registered with the General Dental Council (GDC). For more information please visit www.gdc-uk.org

 

Complaints policy

View the complaints policy for NHS patients

View the complaints policy for private patients

Our practice manager Valerie Dodds is responsible for dealing with any complaints.